995bat Privacy Policy — We Keep Your Information Safe

1What Information We Collect

995bat collects certain information to provide you with the best gaming experience and to keep the platform secure. This is done in two ways — information you provide directly, and data collected automatically while you use the platform.

Beyond what you provide during registration, we automatically collect certain technical data from your device — including your IP address, device type, operating system, and browser information. This data is used primarily to keep your account secure and prevent unauthorized access.

2How We Use Your Information

995bat uses your data only for the purposes listed below. It is never used for anything beyond that, and your data will not be used in any new way without your consent.

• Account Management: Your information is used to manage registration, login, and all account-related activities.
• Payment Processing: Financial information is used to process secure transactions during deposits and withdrawals.
• Identity Verification (KYC): Identity information is verified to meet legal obligations and prevent fraud.
• Customer Support: Your contact information is used to quickly resolve issues or complaints.
• Personalized Experience: Usage data is analyzed to provide personalized game suggestions and offers.
• Fraud Prevention: Technical data is used to detect suspicious activity and maintain platform security.
• Legal Obligation: Your information may be used to comply with applicable laws and regulatory requirements.
• Marketing Communications: With your consent, we may send you emails or notifications about new offers and promotions. You can opt out at any time.

995bat never sells your data to advertisers or data brokers. This is our most fundamental commitment.

3Data Retention & Security Measures

995bat uses industry-standard security measures to keep your data safe. Here are our key security practices:

• SSL/TLS Encryption: All data transmitted through the website and app is secured with 256-bit encryption.
• Secure Servers: Your data is stored in internationally certified data centers with both physical and digital security measures in place.
• Access Control: Only authorized personnel can access specific data, and every access is logged.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular Security Audits: Regular system audits are conducted by third-party security experts.

How long data is retained depends on its type. Data for active accounts is kept while the account remains open. After an account is closed, certain data may be retained for up to five years as required by law, after which it is securely deleted.

4Sharing Information with Third Parties

995bat may share data only in limited circumstances and under strict conditions. Below is a clear breakdown of when and with whom data may be shared:

• Payment Provider: Necessary information is shared with mobile banking partners such as bKash, Nagad, and Rocket to process transactions. These partners operate under their own privacy policies.
• Game Providers: Limited data may be shared with licensed game providers for Live Casino or slots games.
• Legal Authority: Providing data in response to a court order or lawful request from a law enforcement authority is a legal obligation.
• Anti-Money Laundering: Suspicious financial activity may be reported to the relevant regulatory authorities.

995bat has data processing agreements in place with all third parties it shares data with, obligating them to maintain appropriate data protection standards.

5Cookies & Tracking Technologies

The 995bat website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable cookies at any time from your browser settings. However, turning off essential cookies may affect certain features of the site.

6Your Rights

Every 995bat member has the following rights over their personal data. To exercise any of these rights, email us at support@995bat.biz.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Opt Out of Marketing: You can unsubscribe from marketing emails or notifications at any time.
• Right to Data Portability: You can receive your usage data in a readable, portable format.

7Children's Privacy

995bat is an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

If a minor manages to create an account and this comes to our attention — or is reported by a guardian — the account will be closed immediately and all collected data will be securely deleted.

8Changes to the Privacy Policy

995bat may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant updates, a notification will be sent to your registered email.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. We recommend revisiting this page from time to time.

9Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. Our dedicated privacy team is always ready to respond to your message.

For privacy-related complaints or data deletion requests, sending your message from your registered email address will help speed up the process.